RSTQ Transportation SMS Terms & Conditions
- SMS Consent Communication By opting in to receive SMS communications from RSTQ Transportation, you agree to receive text messages related to our services. The information (phone numbers) obtained during the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications If you have consented to receive text messages from RSTQ Transportation, you may receive messages related to:
- Ride confirmations and updates
- Trip reminders and scheduling notifications
- Billing inquiries and payment reminders
- Service alerts (e.g., delays, cancellations)
- Promotions or special offers (if applicable)
Example: “Hello, this is a reminder from RSTQ Transportation about your upcoming trip on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
- Message Frequency Message frequency may vary depending on the type of communication. You may receive up to 70 SMS messages per week related to your transportation services, billing, or special updates.Example: “Message frequency may vary. You may receive up to 5 SMS messages per week related to your scheduled rides, account status, or special offers.”
- Potential Fees for SMS Messaging Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary for messages sent domestically or internationally.
- Opt-In Method You can opt in to receive SMS messages from RSTQ Transportation in the following ways:
- Verbally, during a conversation with our representatives
- By submitting an online form on our website
- By filling out a paper form at our office
- Opt-Out Method You can opt out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS message you receive
- Contacting RSTQ Transportation directly to request removal from our messaging list
Once you opt out, you will no longer receive SMS communications from us unless you re-enroll.
- Help & Support If you need assistance, you can:
- Reply “HELP” to any message
- Contact our customer support at 240-351-6025
- Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages
- Message frequency may vary.
- Consent to receive SMS messages is not required as a condition of using RSTQ Transportation’s services.
By opting in, you acknowledge that you have read and agree to these terms. For further details, please visit [RSTQ Transportation’s Privacy Policy].